本教材共7个项目，贯穿客舱乘务员的全部工作流程，内容包括飞行前准备、登机、起飞前、飞行中、特殊情况、落地。教材内容要紧密贴合空中乘务员的日常工作流程和岗位要求，确保学生能够掌握实际工作中所需的英语沟通技能。将岗位技能、课程内容、技能竞赛项目和职业资格认证标准有机结合，使学生在学习过程中能够实现知识、技能和职业素养的全面提升。本教材既可作为高等职业院校航空运输相关专业的教材，也可作为相关人士的参考资料。

Embarking on Our Journey
PROJECT 1 Preflight Preparation
TASK 1 Preflight Briefing
TASK 2 Preflight Check
PROJECT 2 Boarding
TASK 1 Passenger Arrangement
TASK 2 Baggage Arrangement-
PROJECT 3 Before Take-off
TASK 1 Safety Checks
TASK 2 Safety Demonstration
TASK 3 Emergency Exit Seat Confirmation
PROJECT 4 In-flight Service
TASK 1 Beverage Service
TASK 2 Meal Service
TASK 3 In-flight Entertainment Service
TASK 4 Duty-free Sales
PROJECT 5 Abnormal Situations
TASK 1 Flight Delay
TASK 2 First Aid
TASK 3 Turbulence
PROJECT 6 Emergency Situations
TASK 1 Decompression
TASK 2 Cabin on Fire
TASK 3 Evacuation
PROJECT 7 Landing
TASK 1 Before Landing
TASK 2 After Landing